Privacy Policy
Last updated: July 12, 2026
This Privacy Policy describes how Omellea collects, uses, stores, and shares personal information when you visit our website, place an order, contact us, or interact with our services.
By using our website, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you place an order, create an account, contact us, or subscribe to our emails, we may collect:
Name
Email address
Shipping address
Billing address
Phone number
Order details
Payment-related information
Customer support messages
Return, refund, or delivery issue information
Payment Information
Payments are processed by third-party payment providers. Omellea does not directly store your full credit card number or complete payment account details.
Your payment provider may collect and process payment information according to its own privacy policy and security practices.
Order and Shopping Information
When you shop on our website, we may collect:
Products viewed
Products added to cart
Orders placed
Coupons used
Shipping method selected
Customer account activity
Purchase history
Device and Usage Information
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Referral source
Approximate location
Date and time of visit
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Arrange shipping and delivery
Send order confirmations and tracking updates
Provide customer support
Handle returns, refunds, replacements, and delivery issues
Prevent fraud and unauthorized transactions
Improve our website, products, and customer experience
Send marketing emails, if you have subscribed or opted in
Show relevant content or advertising, where applicable
Comply with legal, tax, accounting, and business obligations
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to improve website functionality, remember your preferences, understand how visitors use our site, and support marketing or advertising activities.
Cookies may help us:
Keep items in your cart
Remember checkout details
Analyze website traffic
Measure marketing performance
Improve website speed and user experience
Show relevant ads, where applicable
You can adjust your browser settings to refuse or delete cookies. However, some website features may not work properly without cookies.
4. Analytics and Advertising
We may use analytics and advertising tools to understand website performance and improve our marketing.
These tools may include, where enabled:
Google Analytics
Google Tag Manager
Pinterest Tag
Meta Pixel
Email marketing tools
Other advertising or analytics platforms
These tools may collect information such as page views, clicks, device information, browser information, purchase events, and other website activity.
We use this information to understand customer behavior, measure marketing performance, improve our website, and create more relevant shopping experiences.
5. How We Share Your Information
We do not sell your personal information for money.
We may share your information with trusted service providers who help us operate our business, including:
Payment processors
Shipping and logistics providers
Email service providers
Website hosting providers
Fraud prevention providers
Analytics and advertising platforms
Customer support tools
Professional advisors, when necessary
These service providers are only allowed to use your information as needed to provide services to us or as required by law.
We may also share information if necessary to comply with legal obligations, enforce our policies, protect our rights, prevent fraud, or respond to lawful requests.
6. Email Marketing
If you subscribe to our emails, we may send you updates, product news, promotions, and self-care content.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at support@omellea.com.
Even if you unsubscribe from marketing emails, we may still send you transactional emails related to your orders, shipping, account, or customer support requests.
7. Data Retention
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, fraud prevention, legal compliance, accounting, tax, and business recordkeeping.
Order information may be retained for business, tax, payment dispute, and legal recordkeeping purposes.
8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, payment system, or method of electronic storage is completely secure. We cannot guarantee absolute security of your information.
9. Your Privacy Choices
Depending on where you live, you may have certain privacy rights, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing emails
Limit certain uses of your information, where applicable
Request information about how your data is used or shared
To make a privacy request, please contact us at support@omellea.com.
We may need to verify your identity before responding to certain requests.
10. California Privacy Notice
If you are a California resident, you may have additional rights under applicable California privacy laws.
Depending on whether these laws apply to Omellea, your rights may include the right to know what personal information we collect, use, disclose, or share; the right to request deletion or correction of personal information; and the right to opt out of certain data sharing activities.
Omellea does not sell personal information for money.
To submit a privacy request, please contact us at:
Email: support@omellea.com
11. Children’s Privacy
Omellea is not intended for children under 13 years old.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us at support@omellea.com so we can take appropriate action.
12. Third-Party Links
Our website may contain links to third-party websites, apps, payment providers, shipping carriers, or social media platforms.
We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing personal information.
13. International Visitors
Omellea currently sells and ships to the United States only.
If you access our website from outside the United States, your information may be processed in countries where our service providers operate. By using our website, you understand that your information may be transferred, stored, or processed outside your location.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last updated” date at the top of this page. The updated policy will apply once posted on our website.
15. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Email: support@omellea.com